CRM Customer Relationship Management (Daze SBO WEB+) System

SAP, a globally renowned developer of CRM customer management systems, is used by 85% of Fortune 500 companies. As the gold medal agent of SAP in the Asia Pacific region, Dace has successfully applied the CRM customer management system to over a hundred enterprises.

The extension of enterprise management from internal management to network management is an inevitable trend, so the value-added solutions are developed in response to modern management needs. Built on the stable platform of SAP Business One, utilizing the advantages of CRM customer relationship management system technology, enhancing the external functions of enterprise management, sales tracking management, improving after-sales service system, and integrating financial cost control, low investment and high return management investment returns have been achieved.

Application scenarios of CRM customer relationship management system

The functions implemented by the CRM customer relationship management system include:

The CRM management system helps enterprises establish a centralized and unified sales management platform, providing comprehensive sales management from information acquisition opportunity management, quotation review, sales confirmation to full process sales information tracking. It helps enterprises comprehensively control and share customer data, accelerate internal communication, improve customer communication efficiency, and strengthen performance evaluation of sales personnel and teams.

We have established an after-sales service system immediately after the product is released from the warehouse, allowing customers to track and trace their products, arrange services, replace parts, and understand the cost of services at a glance. The establishment of a knowledge base and customer satisfaction surveys have enhanced the means for enterprises to quickly respond to customer needs and improve their competitiveness.

Expense reimbursement is a problem that every enterprise will face. Helping enterprises flexibly respond to personnel reimbursement matters in multiple regions, from quota allocation to expense review, and directly linking it to the enterprise's ERP management system, will greatly reduce the burden of enterprise expense management and provide a quick tool for strengthening internal management.

Characteristics of CRM Customer Relationship Management System:

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