With the continuous expansion of urban water supply scale, the deepening of household meter transformation, the implementation of stepped water pricing, and the vigorous development of mobile platforms such as WeChat and Alipay, as well as various third-party payments, the original business charging software system can no longer meet the current management mode and needs of water companies. In order to enable water supply enterprises to measure and charge reasonably, timely and accurately, and plug loopholes, modern management concepts and tools must be introduced. Therefore, it is necessary to develop a comprehensive marketing information management system based on meter reading, charging, and meter changing businesses, in collaboration with performance appraisal, meter management, bill management, bank/WeChat/Alipay and other platforms, to provide users with all-round high-quality services.
Integrated meter reading platform for meter reading and collection
The business billing system is seamlessly connected to the automatic meter reading system, integrating meters, collectors, concentrators, and main station systems through network and information technology to achieve integrated meter reading and billing.
Comprehensive management system for financial statements
For registered water meters, manage the lifecycle process from water meter purchase, installation, use to water meter scrapping, and achieve functions such as water meter file maintenance, water meter replacement, repurchase and inspection, as well as water meter inventory management; Analyze and compile statistics on water meter malfunctions or periodic forced replacement, and flexibly query the online status of water meters; The main functions include water meter calibration management, inventory management, and dismantling and replacement management.
Comprehensive report management system
The comprehensive report management system adopts report middleware technology, utilizes a unified publishing and display platform, unified operation methods, integrates data from different functional systems, customizes query conditions, and combines to generate personalized report templates.
Third party payment system
Through WeChat service account, Alipay, Telstar, mobile phone payment, e-commerce and other platforms can realize customer water fee inquiry and payment functions, as well as bill push and some business acceptance, which greatly improves the service quality of the water company and reduces the workload of customer service personnel.