The PE printed bags produced by Dongguan Shuotai Industrial Co., Ltd. are made of imported LDPE, and the film is produced using multi-layer co extrusion technology with bi-directional stretching. The film has good physical properties such as toughness and wear resistance, firm sealing, and good transparency. Environmental testing has passed global environmental testing standards and various reports from SGS testing are available.
| To establish a product quality and service supervision mechanism, ensure the effective use of products by the demand side, and provide customers with excellent products and services, it is our duty to do a good job in after-sales service, and quality tracking service is our unshirkable responsibility. Our company makes the following commitments to customers: |
|
|
| 1、 Requirements for Enterprise Quality Management System: |
Quality policy: market-oriented, constantly improving management, and meeting the needs of different users with high-quality products and services is our company's consistent approach The pursuit of relaxation. Quality objective: The factory qualification rate of the product is 100%, and the first-time inspection qualification rate of the product is ≥ 98%; Customer satisfaction rate of 98%; Ensure a 100% compliance rate. |
| 2、 Product manufacturing standards and quality assurance: |
Our company strictly organizes production according to national standards, and produces according to customer requirements when they have special demands. 1. Pre sales: warmly receive and provide thoughtful service to customers' calls, letters, and visits, and conscientiously answer and assist in solving technical problems raised by customers; When customers have requests, technical personnel can be dispatched to assist on-site.
2. On sale: During the production period of the product, our company can invite relevant technical personnel to come to our company for detailed information on the product, including various types of products Structure diagram and working principle of data and products. The main inspection work for the product is completed in the factory. Ensure strict compliance with contract requirements, quality Deliver according to quantity and on time. Our factory can provide relevant inspection standards for customers to confirm.
3. After sales: In order to cooperate with customers to further improve product after-sales repair, maintenance and other service work, our factory hereby solemnly promises to customers: ① The performance of the products provided meets national standards and relevant regulations for superior products. ② After the product arrives, if there are any discrepancies with the contract requirements during the customer acceptance process, our factory will make a decision within 8 hours after receiving notification from the customer Reply and handle. ③ Our company has an after-sales service philosophy: "Customers are limited, service is unlimited!" We provide feedback and suggestions to each user through phone calls and letters The quality of the product used. If a customer complaint is received, a response must be given within 24 hours and customer satisfaction must be ensured. ④ Under correct installation and usage conditions, if there are any type of quality problems that are indeed caused by the quality of our company's products, our company will be responsible for handling them. ⑤ Outside the warranty period, our company still guarantees to provide good customer service and requires our company to provide technical services. We will promptly replace the product if necessary Organize production and provide customers with the most favorable prices. ⑥ If you need anything, please contact us by address and phone number. |
|
|